Contact

We take bug reports, privacy requests, and copyright or trademark enquiries. There is a single intake channel — email — and below is what to include for each kind of enquiry so we can act on it quickly.

Operator

• Service: playbuns (playbuns.com)
• Operator: Heesoo Jin
• Country: Republic of Korea
• Email: jiniancompany@gmail.com
• Response time: within 3 business days (privacy requests: outcome notified within 10 days of receipt)
• Services operated: playbuns.com and 9 *.playbuns.com subdomains

By type of enquiry

① Bug reports

The game freezes, a score looks wrong, the layout breaks. Including the following makes it far faster to reproduce:

• Which game, and which screen it happened on
• Browser and device (e.g. iPhone Safari, Windows Chrome)
• Steps to reproduce — what you tapped when it happened
• The exact wording of any error message shown
• For a daily puzzle, the date (the same date produces the identical puzzle worldwide, so we can reproduce it exactly)

② Privacy requests

You may request access to, correction of, deletion of, or suspension of processing of your personal information. This includes rights under the GDPR for residents of the EU and UK, and under the CCPA/CPRA for California residents. Putting «Privacy request» in the subject line helps us triage it first.

One thing worth knowing: playbuns has no sign-up or login, and stores no user-identifying information on its servers. Play records exist only in your browser's localStorage, so you can delete them yourself, immediately, using your browser's clear-site-data function. Personalised advertising can be turned off directly through the links in section 3 of the privacy policy.

③ Copyright and trademark

If something here appears to infringe your rights, please tell us. Including the following speeds up verification:

• The URL in question (a screenshot helps)
• Which work or mark is being infringed
• A brief explanation of the rights relationship and an address we can reply to

Once verified, we take the content down or replace it.

④ Suggestions and collaboration

Game ideas, translation corrections and partnership proposals go to the same address.

When replies may be slow

This is a one-person operation, so replies can slip over weekends and public holidays. If you have not heard back after 3 business days, please check your spam folder once and then resend to the same address.

Related — About playbuns · Privacy Policy · Terms of Service